HOSTED VOICE SERVICES
Hosted Voice Service encompasses a broad range of hosted PBX features and capabilities accessible via the internet or direct connect. VoiceHub’s hosted service offering is a flexible, reliable, and scalable new generation communication systems catering to the requirements of SMBs, enterprises, and business utilising the latest technologies.
The platform boasts the system features:
| Customer Features | System Features |
|---|---|
| Video Calling | SIP Protection Application |
| Call Screening | System Dashboard |
| Mobile Numbers | UC Applications for Desktop and Mobile |
| Speakerphone Page | CRM Integrations |
| Follow Me / Group Hunt | Online Self Care |
| Call Forwarding / Do Not Disturb | Operations Times |
| Caller ID / Last Caller | Auto-provisioning |
| Direct Call Park | Easily Customizable Ring Groups |
| Instant Recording | Enhanced ACD Queues |
| Call Pickup | Company & External Directory |
| Call Filters & Blocking | Call Recording |
| Directory / BLF List / Speed Dial | CDR Search |
| Optional Web Callback | Caller ID Validation & Routing |
| Listen to Recordings | Caller ID Pass-Through |
| Call Monitoring | Multi-Caller ID |
| Optional Phone Callback | Voice Conferencing |
| Monitoring Conferences | Instant Messaging Server |
| Hot Desking | IVR – Standard, Multi-Digit & PIN Based |
| Area Code Support | Multiple Music On Hold Groups |